Recent News

As your local water utility provider, we strive to keep you continually updated on all matters related to your water service. If you do not find the information you need, please contact our office and we will gladly assist you!

Annual Burn Out = Periods of Low Pressure

NOTICE TO CUSTOMERS:  Beginning August 12, the City of Ottawa (one of our major water sources) will be turning off their ammonia feed system which will in turn switch our water supply from...

Read More

Congratulations!!

To date we have had about a 35% return from our customers on the Lead and Copper Surveys.  Thank you to everyone who has helped us gather this required data.

Five lucky winners for free water (up...

Read More

What Do I Have To Do To Get Free Water?

It's really pretty easy.  Complete and return the Lead and Copper Survey before June 18. If you get stumped on a question, contact us for help. 

At the June 18 Board meeting, we will draw 5 lucky...

Read More

Is It Important? You Bet It Is!

You may have been seeing this image around alot--on road signs, in our Facebook posts, in your mail.  We need your help, and this QR code is a link to a simple survey that only takes a few minutes...

Read More

2024 ANNUAL MEMBERSHIP MEETING

REMINDER:  The annual meeting of participating members of Rural Water District #1, Franklin County, Kansas, will be held at 6:30 p.m. on Tuesday, February 20, 2024 at the District Office, 107 E...

Read More

Special Delivery

We are strongly encouraging our customers with reliable internet to opt for electronic statements.  October statements were delivered to the Ottawa post office on the morning of October 30.  By...

Read More

Lead and Copper Surveys Are On the Way

Statements were mailed and E-statements sent today.  Lead and copper surveys were included with the paper statements.  Customers receiving electronic statements are directed to the website "Forms...

Read More

Lead in Drinking Water. What's the Big Deal?

Well, first of all, lead should not be in our drinking water.  It can cause serious health problems if too much enters your body from drinking water or other sources.  It can cause damage to the...

Read More

NOTICE OF ANNUAL MEETING

The annual meeting of participating members of Rural Water District #1, Franklin County, Kansas, will be held at 6:30 p.m. on Tuesday, February 21, 2023 at the District Office, 107 E 2nd Street,...

Read More

New Online Bill Payment Service Is Active

You will notice some differences when you click on the green bill payment button.  The top of the page will now be identified as Certified Payments by Deluxe, but basically it works just the...

Read More

New Merchant Services for Bill Payment

We are experiencing some difficulty with our bill payment "button" today.  We are in the process of changing our merchant service provider so that we can provide you with lower convenience fees. ...

Read More

RWD#1 Board Meetings

We invite members to attend the regular monthly board meetings.  Meetings are informative, allowing members to listen to director discussions regarding the water district's business activities,...

Read More

OH NO!! WATER MAIN CUT ON HWY K-68

A contractor cut a water main on the north side of Hwy K-68 this afternoon impacting several of our customers with no water service.  A repair crew has been called out, but the interruption to...

Read More

WHY DOES OUR WATER TASTE/SMELL LIKE CHLORINE?

NOTICE TO CUSTOMERS:  Beginning in mid-July Miami County Rural Water District #2 (one of our major water sources) will be turning off their ammonia feed system which will in turn switch our water...

Read More

Go Green! Receive Your Water Bill Electronically

Rural Water District #1 is pleased to offer a paperless billing option, saving our customers time and money.  Instead of receiving a paper bill, you can sign up to receive your bill electronically...

Read More

NOTICE OF ANNUAL MEETING

The annual meeting of participating members of Rural Water District #1, Franklin County, Kansas will be held at 6:30 p.m. on Tuesday, February 15, 2022 in the Fellowship Hall at First Christian...

Read More

Experiencing Low Water Pressure?

Just a reminder that we will be flushing water lines throughout the District for the next few weeks to pull the Free Chlorine through the lines.  As noted in the article from August 4, this...

Read More

WHY DOES OUR WATER TASTE/SMELL LIKE CHLORINE?

NOTICE TO ALL CUSTOMERS:  Beginning August 9, 2021 both the City of Ottawa and Miami County Rural Water District #2 (two of our major water sources) will be turning off their ammonia feed systesm...

Read More

2021 Board Meetings

Until further notice, the monthly board meetings for RWD#1 will be held at 6:30 p.m. on Tuesday evenings in the Fellowship Hall at First Christian Church located at 1045 S Hickory St, Ottawa. ...

Read More

2021 ANNUAL MEMBERSHIP MEETING

The annual meeting of participating members of Rural Water District #1 will be held at 6:30 p.m. on Tuesday, February 16, 2021 in the Fellowship Hall at First Christian Church, 1045 S. Hickory...

Read More

METER FREEZE PROTECTION

Recent days have reminded us that winter is coming!  At the onset of cold weather, it is a good idea to protect your meter from freezing by covering the meter with some type of insulation.  An...

Read More

Like Us On Facebook!

In an effort to provide our customers with current and relevant information, we have added a Facebook page.  In addition to our website and our Alert service, you can now find us on Facebook.  We...

Read More

Coronavirus (COVID-19) Information

The health and safety of our customers and employees is a top priority of the Franklin County Water District No. 1 board and management.  Below are a list of resources where you can find factual...

Read More

What's In My Pit?

An Explanation of our new water meters.

In December 2019 Franklin County Rural Water District #1 began replacing all of the water meters in our system.  The old meters had run their life and...

Read More

Board Members

Interested in serving your community?  The Franklin County Rural Water District No. 1 has two board positions coming up for election at its next annual meeting on Tuesday, February 18, 2020.  This...

Read More

Time to Flush Lines for Our Ottawa Customers

Franklin County Rural Water District #1 purchases water for our customers from the City of Ottawa, the City of Wellsville, and Miami County Rural Water District #2.

This month, City of Ottawa...

Read More

Congratulations, Tom Wilson!

We are pleased to announce that Tom Wilson passed the small systems operator certification test at the KRWA Conference in March.

Read More

New Operator

We are pleased to welcome Tom Wilson to fill the Operator position vacated by Bob McClay.  Tom most recently worked for the City of Lawrence as a utilities operations field supervisor working with...

Read More

Operator Announces Retirement

Bob McClay announced his retirement this month after 18 years of service to District 1.  The District has seen many changes during Bob's tenure, including miles of new lines and road crossings,...

Read More

Why Does the Water Taste Different?!

Franklin County Rural Water District #1 purchases water for our customers from the City of Ottawa, the City of Wellsville, and Miami County Rural Water District #2.

On June 15, Miami County RWD#2...

Read More

It's Good to Have Options!

For your convenience, we offer a number of ways to submit your payment.  Beginning April 16 you can enroll to have your water bill paid by automatic deduction  from your checking or savings...

Read More

How Much Water Do You Use?

Water

How Much Water Do You Use? Here's Some Quick Numbers

How much water does it take to shower, brush your teeth, do a load of laundry?

ByJon Clift, Amanda Cuthbert / Chelsea Green...

Read More

Franklin County Rural Water District 1 Launches a Brand New Website! Subscribe Today!

We are excited to announce that our new website has launched and includes all the information our community needs related to their water service. Check back often, as we will be adding information...

Read More